Privacy Policy

Mktezy.com
Bangalore, Karnataka, India - 560047
Effective: February 21, 2026


MktEzy.com takes your privacy seriously. As a Bangalore-based online content selling platform connecting creators with buyers, we collect, use, and protect your personal data transparently while fully complying with Indian laws including the Information Technology Act, 2000 and Intermediary Guidelines 2021. This Privacy Policy explains what information we collect from creators uploading ebooks/courses and buyers purchasing digital content, how we use it to facilitate secure transactions, and your rights to control your data.

By using MktEzy.com, registering an account, uploading content as a creator, or making purchases as a buyer, you agree to this Privacy Policy which forms part of our Terms of Service. 4uSofts Infomedia  Private Limited, registered in Bangalore, Karnataka, is the data controller responsible for your personal information.


What This Privacy Policy Covers

We operate as a technology platform where creators upload digital products (ebooks, courses, templates, audio files) that buyers discover through shareable content pages, purchase via payment gateways, and receive via links. To provide this service, we process data necessary for account management, payment processing, content delivery, and creator analytics dashboards while maintaining strict intermediary status under Indian law.


Why We Collect Personal Data

We process your information based on these legal bases:

  • Contract Performance: To fulfil our obligations when you create an account, upload content, process payments, or receive digital downloads as per our Terms.
  • Consent: For marketing communications, analytics cookies, and optional profile enhancements where you explicitly agree.
  • Legitimate Interests: Platform security, fraud prevention, service improvements, business operations and commission processing.
  • Legal Compliance: GST invoicing, KYC verification, and regulatory reporting as required by Indian authorities.

Information We Collect

Identity & Contact Data (Account Registration)

  • Full name, email address, mobile number
  • Payment type details (Card/UPI )
  • GSTIN (for creators earning >₹20 lakhs/year)
  • Profile picture, bio (optional for creators)

Transaction Data (Sales & Purchases)

  • Order ID, content purchased, amount paid
  • Creator earnings, platform commission
  • Download token usage, delivery timestamps
  • IP address at purchase (fraud prevention)

KYC (or) Compliance Data (Sales & Payout)

  • ID Proofs
  • Address Proofs
  • Business Registeration Details
  • GST, PAN, TAN (if applicable)
  • Bank Account Details

Technical & Usage Data (Platform Analytics)

  • Device type, browser, operating system
  • Pages visited, time spent, referral source
  • Clickstream data (content pages viewed)
  • Session cookies for login persistence

Creator-Specific Data

  • Content metadata (title, description, price)
  • Sales dashboard analytics (views, conversions)
  • WhatsApp share link performance
  • Payout history and tax documents


How We Use Your Information

For All Users:

  • Account creation and login verification via OTP/email
  • Secure payment processing through PCI-DSS gateways
  • Content delivery via encrypted download tokens
  • Fraud detection and platform security monitoring
  • GST-compliant transaction receipts

For Creators:

  • Real-time sales dashboard
  • royalty calculations and payouts
  • Shareable content page
  • Earnings reports for income tax filing

For Buyers:

  • Instant email delivery with unique download links
  • Purchase history and digital receipts
  • Optional creator contact for support/refunds

Platform Operations:

  • Aggregated analytics for service improvement
  • Mobile-responsive experience optimization


With Whom We Share Your Data

  • Payment Processors: Card, UPI gateways (only transaction data)
  • Legal Authorities: When required by Indian law, court orders, or cybercrime investigations
  • Creators: Buyers receive creator contact info only after purchase for support
  • No Third-Party Marketing: We never sell your data to advertisers.


Data Security Measures

  • 256-bit SSL encryption (all pages)
  • PCI-DSS compliant payment processing 
  • Automated malware scanning (all uploads)
  • PDO prepared statements (SQL injection protection)
  • Session cookies with HTTPS-only flag
  • Regular security audits by Indian CERT-In standards


Data Retention Periods

  • Active Accounts: Indefinite while account exists
  • Inactive Accounts: Deleted after 3 years of no activity
  • Transaction Records: 7 years (GST audit compliance)
  • Legal Holds: Extended if required by court order
  • Creators can export/delete their data anytime via dashboard.


Your Rights Under Indian Law

  • Access: Request copy of your data (processed within 30 days)
  • Rectification: Correct inaccurate information
  • Erasure: Delete account data (subject to legal retention)
  • Objection: Opt-out of non-essential processing
  • Portability: Export creator analytics/sales data
  • Withdraw Consent: Stop marketing communications
  • Contact: support@mktezy.com for all Data Subject Rights requests.


Children's Privacy

Platform intended for users 18+. Minors under 18 require parental consent. Parents/guardians responsible for monitoring children's activity.


Cookies & Tracking

We use:

  • Essential cookies: Login persistence, security
  • Analytics cookies: Platform performance (opt-out available)
  • Session cookies: Shopping cart, download tokens

Manage preferences via browser settings or our Cookie Consent banner.


Third-Party Links

Creator content pages may contain external links. We are not responsible for their privacy practices.


Updates to This Policy

We may update this Privacy Policy. Material changes posted on platform with email notification to registered users. Continued use constitutes acceptance. The general provisions as outlined in the Terms shall be applicable to this Privacy Policy as well.

 

Grievance Officer

Name: Privacy Officer (MktEzy.com)
Email: support@mktezy.com
Phone: +91-9620901212
Address:#422, 10th Main, Vivek Nagar, Bangalore, Karnataka - 560047